Uploaded image for project: 'Appcelerator Studio'
  1. Appcelerator Studio
  2. TISTUD-8953

Mac: Studio won't start, hangs on initial dialog


    • Type: Bug
    • Status: Closed
    • Priority: Critical
    • Resolution: Duplicate
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Update
    • Labels:
    • Environment:
    • Story Points:
    • Sprint:
      2017 Sprint 25 Studio


      This morning I received the 7.0.0 update dialog when launching appcelerator. The problem is I cannot click on anything in that dialog and the app will no longer start.

      This is a critical issue as I can no longer run studio. I can run from the command line, but this is going to become a problem if I need to debug.

      I have to kill the app with "Force Quit", but it doesn't show as not responding.

      I have no way to close the update dialog and I have no way to interact with the app before the dialog comes up.

      I have also tried rebooting my machine and I still can't close that update dialog and launch appcelerator correctly.


      What is the immediate fix for this?


      I believe this is something to do with the jdk1.8.0_152.jdk and higher.

      Make sure you're running on the JDK 1.8.131 version - Appcelerator studio is having issues with JDK 1.8.152/153 and JDK 9 and we are working on that.

      Here is the direct link for JDK 1.8.131 - https://s3.amazonaws.com/titanium-studio/jdk/jdk-8u131-macosx-x64.dmg

      If you think you also need JDK 1.8.152/153/JDK 9 on your system to support other applications. Here is my suggestion without uninstalling the existing JDK's.

      1. Make sure you're having JDK 1.8.131 on your system. Check this /Library/Java/JavaVirtualMachines/jdk1.8.0_1131.jdk
      2. Open Appcelerator Studio.ini file which you can find here /Applications/Appcelerator\ Studio/AppceleratorStudio.app/Contents/MacOS/AppceleratorStudio.ini
      3. Add below VM argument before the -vmargs and restart the studio. This will force the studio to use jdk1.8.0_131.jdk


      Here is the complete file content look like


      We have seen these issues only on Mac Sierra and High Sierra versions


          Issue Links



              • Assignee:
                kkolipaka Kondal Kolipaka (Inactive)
                cthomas Christy Thomas
              • Watchers:
                9 Start watching this issue


                • Created: