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  1. Appcelerator Studio
  2. TISTUD-8450

Appcelerator Studio (new install) stuck on splash screen (message: 'verifying').

    Details

    • Type: Bug
    • Status: Closed
    • Priority: None
    • Resolution: Cannot Reproduce
    • Affects Version/s: Release 4.1.0, Release 4.3.3, Release 4.5.0
    • Fix Version/s: Release 4.7.0
    • Component/s: Login
    • Labels:
      None
    • Story Points:
      5
    • Sprint:
      2016 Sprint 10 Studio

      Description

      Description

      Appcelerator studio is not responding. When I open the studio it always shows the message "verifying" and getting stuck on this page.

      But we can,

      • we can login via the CLI (appc login)
      • We can create application and run via the CLI

      Tried this procedure

      • we have completely removed node_modules, re-installed nodejs
      • we have removed .appcelerator, .titnaium folder.
      • We have reinstalled studio a few times and restarted the machine
      • We have tried also prior version of studio (v4.3.3, v4.10)
      • But the initial error still remains.

      Please see this customer env, org, error and log info
      1. appc info
      2. appc whoami --full -o json
      3. Error
      3. Studio Log

      !SESSION 2016-04-05 12:48:50.365 ----------------------------------------------- 
      eclipse.buildId=unknown 
      java.version=1.8.0_60 
      java.vendor=Oracle Corporation 
      BootLoader constants: OS=macosx, ARCH=x86_64, WS=cocoa, NL=en_US 
      Framework arguments: -keyring /Users/mobile/.eclipse_keyring -showlocation 
      Command-line arguments: -os macosx -ws cocoa -arch x86_64 -keyring /Users/mobile/.eclipse_keyring -consoleLog -showlocation 
       
      !ENTRY org.eclipse.core.net 1 0 2016-04-05 12:48:54.418 
      !MESSAGE System property http.nonProxyHosts has been set to local|*.local|169.254/16|*.169.254/16 by an external source. This value will be overwritten using the values from the preferences
      

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              • Assignee:
                kkolipaka Kondal Kolipaka (Inactive)
                Reporter:
                morahman Motiur Rahman
              • Watchers:
                5 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: