H5.Customer created a new app called BackupTest in VPC-Prod today.
He selected enable Axway platform services but, cloud and performance services were not enabled. I tried to enable them again by clicking the enable services and still didn't work.
After clicking it 4 times, finally the performance is enabled but, the cloud is still not getting enabled.
He created another new app testBackup and this time it worked fine.
but is still not able to enable the cloud service for the previous app.
I've attached the configuration file for their environment.