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  1. Aptana Studio
  2. APSTUD-7278

Linux: Direct users to workaround if dashboard fails to load on fresh install

    Details

    • Type: Story
    • Status: Reopened
    • Priority: Low
    • Resolution: Unresolved
    • Affects Version/s: None
    • Fix Version/s: None
    • Component/s: Installer
    • Environment:

      Titanium Studio: 2.1.0, 2.1.1.201207171343
      OS: Ubuntu 12.04 Oracle VM VirtualBox 4.1.18 r78361 OSX
      JDK: openjdk-7-jre 7~u3-2.1.1~pre1-1ubuntu3

    • Story Points:
      5

      Description

      When launching Studio on a fresh Linux install, the Dashboard fails to load and Studio prompts to close.

      Screenshots attached. Log attached.

      This is not a regression.

      Steps to Reproduce:

      1. Clean install Ubuntu.
      2. Install JDK using the linux install manager.
      3. Install Titanium Studio.
      4. Launch Titanium Studio.

      Actual Result:

      Dashboard fails to load, error pop-up, second error prompting user to close Studio.

      An internal error has occurred.
      No more handlesNative code library failed to load.
      (java.lang.UnsatisfiedLinkError: /home/paul/Downloads/Titanium_Studio/plugins/com.aptana.swt.webkitbrowser.linux.x86_1.0.0.1337568602/os/linux/x86/libcefjni.so:
      libjpeg.so.62: cannot open shared object file: No such file or directory)
      

      Expected Result:

      No errors, dashboard should load.

        Attachments

        1. Dashboard log file
          45 kB
        2. Dashboard not displayed
          8 kB
        3. Dashboard not displayed
          230 kB
        4. log.txt
          43 kB
        5. SWT ERROR.png
          SWT ERROR.png
          39 kB
        6. Ubuntu 12.04 Dashboard Launch Fail.png
          Ubuntu 12.04 Dashboard Launch Fail.png
          50 kB

          Issue Links

            Activity

              People

              • Assignee:
                cwilliams Christopher Williams
                Reporter:
                dhyde Dustin Hyde
              • Watchers:
                1 Start watching this issue

                Dates

                • Created:
                  Updated:

                  Git Integration