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  1. Appcelerator - INBOX
  2. AC-5866

Cannot log into the AMPLIFY Appcelerator Services

    Details

    • Type: Bug
    • Status: Resolved
    • Resolution: Not Our Bug
    • Affects Version/s: None
    • Component/s: Appcelerator CLI
    • Labels:
      None
    • Environment:

      macOS Sierra 10.12.6
      Node 8.9.4

      Description

      I can no longer log into the AMPLIFY Appcelerator Services. Any login fails with the error message listed below.

      appc login --log-level trace
      Appcelerator Command-Line Interface, version 6.2.0
      Copyright (c) 2014-2018, Appcelerator, Inc. All Rights Reserved.

      2018-08-29T17:35:00.565Z | TRACE | set environment to

      {"registry":"https://software.appcelerator.com","baseurl":"https://platform.appcelerator.com"}

      2018-08-29T17:35:00.576Z | TRACE | executing command "login" with no plugins
      2018-08-29T17:35:00.656Z | DEBUG | Get username and password...
      2018-08-29T17:35:00.657Z | INFO | Appcelerator Login required to continue ...

      ? Appcelerator ID: <Appcelerator ID>
      ? Password: ****************
      2018-08-29T17:35:22.405Z | DEBUG | Get the registry...
      2018-08-29T17:35:22.405Z | DEBUG | Do login...
      2018-08-29T17:35:23.076Z | TRACE | request result undefined undefined false undefined true 1
      2018-08-29T17:35:23.077Z | TRACE | login returned

      { Error: self signed certificate in certificate chain at TLSSocket.<anonymous> (_tls_wrap.js:1103:38) at emitNone (events.js:106:13) at TLSSocket.emit (events.js:208:7) at TLSSocket._finishInit (_tls_wrap.js:637:8) at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38) code: 'SELF_SIGNED_CERT_IN_CHAIN', error: 'com.appcelerator.auth.connection.server.error' }

      undefined
      2018-08-29T17:35:23.077Z | DEBUG | body undefined
      2018-08-29T17:35:23.077Z | DEBUG | err

      { Error: self signed certificate in certificate chain at TLSSocket.<anonymous> (_tls_wrap.js:1103:38) at emitNone (events.js:106:13) at TLSSocket.emit (events.js:208:7) at TLSSocket._finishInit (_tls_wrap.js:637:8) at TLSWrap.ssl.onhandshakedone (_tls_wrap.js:467:38) code: 'SELF_SIGNED_CERT_IN_CHAIN', error: 'com.appcelerator.auth.connection.server.error' }

      2018-08-29T17:35:23.078Z | ERROR | login failed, please try again

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            • Assignee:
              shossain Shak Hossain (Inactive)
              Reporter:
              twiesen Thomas Wiesen
            • Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved:

                Git Integration